Artwork services - FAQ


  1. How do I create a job?
    To create a job, you need to register and create an account online. Once you have an account, log in and then create a job by selecting the type of job and the type of service. Once you have created your job, you can upload your artwork directly to the website or you can email your artwork.
  2. How can I submit artwork?
    We accept all types of file formats, jpeg, gif, tiff, bmp, ai, eps, doc, ppt, cdr, psd, pdf, scans, hand drawn sketches, product samples. You can directly upload the electronic files to the website or email in your artwork. You can also mail product samples and we can create camera ready artwork from those samples.
  3. How do I receive my camera ready artwork?
    Once your job is completed you will receive an email notification from our website notifying that your job is complete and ready for download. The email will also contain a link that will lead you to a jpeg file which will let you preview your completed artwork. After confirming that the completed artwork is correct, you can make the payment for the job online and then download the files directly to your desktop computer from the website. Once your job is complete you can log in to the website and download the completed artwork any time 24/7.
  4. What file formats can I get back?
    We can return camera ready artwork in any file format that you need. Eps, ai, cdr, pdf, psd, tiff, jpeg, gif, bmp, or any other file format specified.

Design services -FAQ

  1. Why should I choose Vector-ArtOnline.com to design my material?
    • Quality-     Vector-ArtOnline.com 's designers are some of the best in the business!
    • Price -      We research our competitors to see where we stand on price, and we guarantee that we're the lowest                   price around.
    • Efficiency- You will see your initial compositions in 24 hours (1 business day).
  2. Is all of the work handled via the Internet?
    Yes. Vector-ArtOnline.com is able to provide quality design services because all interaction occurs over the Internet. Projects are started online and the compositions are displayed on your personal project page when they are ready.
  3. Why do I need Vector-ArtOnline.com 's design services?
    Your business image, and all marketing collateral pieces, will have much to do with how your customers think and feel about your business.

    Quality marketing pieces give your business an immediate air of professionalism. Even if your business is new or less established, a customer will often go with company that looks most professional.

    Every business eventually competes with others. Unique and professional designs will help your customers distinguish your products and services and help them remember who you are.
  4. What if I am not satisfied with the work?
    We are confident that your design team at Vector-ArtOnline.com will meet or exceed your expectations. If after the first round of design you are not satisfied with the work, we will refund your full payment.

 
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